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Financial Information > Winter Fuel Payments


Solid Fuel Association

Operating as an advice centre, the Solid Fuel Association welcomes communication on all matters concerning the use of solid fuels.

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Age UK - Advice

Age UK's advice line.

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Warm Front Grant

Warm Front makes homes warmer, healthier and more energy-efficient. The Warm Front Scheme provides a package of insulation and heating improvements up to the value of 3,500 (or 6,000 if oil central heating is recommended). It is a Government-funded initiative and the scheme is managed by eaga.

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Winter Fuel Payment

If you have reached the qualifying age you may get a Winter Fuel Payment to help pay for keeping warm in winter. This can be between £125 and £400 depending on your situation. Find out if you are eligible for this payment and how to apply.

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Energy Rebate Scheme: help for poorer, older pensioners

If you are aged 70 or over you may be due a one off rebate for 2010 on your electricity bill. If you are eligible you will probably get this automatically on your electricity bill. Find out now if this help applies to you.

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Warm Home Discount Scheme

The Warm Home Discount Scheme provides £135 rebate on electricity bills in winter 2013/14.

Pension Credit customers are automatically considered for the Warm Home Discount of £135.

You may qualify for this energy rebate if all the following apply:

  • you got only the Guarantee Credit element of Pension Credit on the qualifying date (11 September 2011)
  • your energy provider is participating in this scheme (see 'Energy suppliers participating in this scheme' below)
  • your name, or your partner's name is on the electricity bil

You will not qualify automatically if you get the Savings Credit element of Pension Credit.

Can other people get a Warm Home Discount?

  • Energy suppliers may also give a £135 rebate to some other customers in vulnerable groups.  Each supplier has different eligibility criteria they will use to decide who may get the rebate.  Please contact your supplier for more details.

What you need to do

If you qualify you don't need to take any action now.

When you'll get your Warm Home Discount

The first energy rebates will be made in winter 2011/12.  If you qualify you'll get a letter this winter to confirm this.

If you qualify, but an automatic rebate can't be made, you'll receive a letter asking you to provide further information.  This information will be available on your electricity bill.

How the Warm Home Discount Scheme works

The Department for Work and Pensions (DWP) and participating electricity suppliers will share some limited information about their customers.  This allows participating electricity suppliers to give the energy rebate automatically to customers who qualify.

The Warm Home Discount Scheme will run for four years from winter 2011/12.

Rebates will be paid and funded by participating electricity suppliers.

Energy suppliers participating in the scheme

The electricity suppliers involved in this scheme are: Atlantic, British Gas, EDF Energy, E.ON, Equipower, Equigas, Manweb, M&S Energy, npower, Sainsbury's Energy, Scottish Gas, Scottish Hydro, ScottishPower, Southern Electric, SSE, Swalec and Utility Warehouse.


Age UK - Heating Benefits

If you are not heating your home well enough because you're worried about your next bill you could be putting yourself at risk of cold-related illnesses like pneumonia.

Your may be entitled to claim fuel benefits including:

  • Warm Front Grants
  • Winter Fuel Payments
  • Cold Weather Payments
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Warm Home Discount

The WHD replaces social tariffs and voluntary arrangements previously offered by energy suppliers. The scheme will target two groups of people:

  1. The Core Group –older, poorer pensioner households – will automatically receive a discount on their energy bill of between £120 and £140 by 31st March 2012. The Department of Work and Pensions (DWP) will be writing to all Core group recipients to confirm they will receive the rebate.
  2. The Broader Group -Each energy supplier has discretion over which households fall under its Broader group criteria and its own set of qualifying conditions. Consumers should contact their supplier directly if they feel they may qualify for assistance. You will need to provide proof of your entitlement to the qualifying benefits. Energy suppliers have more details about this process.

Contact your energy supplier if you feel they may qualify for WHD assistance under the Broader Group. Alternatively Consumer Direct (08454 04 05 06) is the Government-funded consumer advice service. It offers information and advice on problems with goods and services, energy and post.


Age UK - Stay Warm in Winter

Age UK has a wide range of advice and information on its website, covering the issues that affect older people.

Our advice can help you claim extra benefits and reduce your energy bills so that you can stay warm at home, and avoid fuel poverty.

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