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Notts50Plus

Shopping and Consumer Advice > Consumer Advice

Organisation

OFCOM

We are an independent organisation which regulates the UKs broadcasting, telecommunications and wireless communications sectors. We also set and enforce rules on fair competition between companies in these industries.

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Organisation

Ricability

Free consumer guides giving independent unbiased information about products and services for people with disabilities.  Includes guides on choosing a car.

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SayNoTo0870

Many phone providers offer cheaper calls to standard telephone numbers (those beginning with 01 or 02), which don't apply to 0800, 0808, 0844, 0845, 0870 or 0871 telephone numbers.

Many phone packages (landline and mobile) with inclusive minutes also exclude these numbers.

This site provides standard telephone number alternatives for these numbers to save you money.

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Organisation

Telephone Preference Service

The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is a legal requirement that companies do not make such calls to numbers registered on the TPS.

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Trading Standards

The Trading Standards Institute is a not-for-profit professional body formed in 1881. We have members in the public and private sectors in the UK and abroad.
The Trading Standards Institute encourages honest enterprise and business and helps safeguard the economic, environmental, health and social well-being of consumers.

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Organisation

OFWAT

The Water Services Regulation Authority (Ofwat) is the economic regulator of the water and sewerage industry in England and Wales.

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Organisation

eComparison

eComparison is a comparison site with a difference. eComparison is the only comparison site in the UK that combines price comparison, cashback, voucher codes, discounts, deals & reviews all in one place to help save you the most amount of time, money and hassle when shopping online.

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Organisation

British & Irish Ombudsmen Association (BIOA)

Ombudsmen exist to deal with complaints from ordinary citizens about certain public bodies or private sector services.

This site lists the ombudsmen and other complaint-handling bodies who may be able to help you, if you have a complaint.

Ombudsmen are an independent and impartial means of resolving certain disputes outside the courts.

They cover various public and private bodies and look into matters after a complaint has been made to the relevant body.

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Organisation

Age UK - Consumer Advice

Advice on purchasing services and what to do when buying a product or service goes wrong.

One of the benefits of older age is that you become eligible for certain concessions which will save you money. Discover what they are and how to get the best deals.

Learn how to protect yourself against scams which will cheat you out of money. If you have fallen prey to bad or fraudulent purchases this guide will also tell you who to contact for advice.

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Organisation

Age UK - Scams

No one likes to feel that they have wasted or, even worse, been conned out of their money. Unfortunately, there are plenty of situations in which individuals acting in good faith can find that they have come off worse from a transaction.

We use the word scam to indicate a dishonest or fraudulent scheme designed to cheat the purchaser. This can apply to buying products or services, making investments or becoming involved in apparently failsafe business propositions.

You can avoid a lot of scams and bad purchases if you know what to look for.

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Organisation

Nottingham City Council - Consumer Advice & Protection

If you have a problem with goods or services, Trading Standards can help. We give advice and guidance, and where appropriate, we will negotiate with traders to find a fair solution. We help with problems with all consumer goods and services, including clothes, furniture, cars, computers, telephones, gas, electricity, insurance, banking, holidays and building work.

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Organisation

Office of Fair Trading

The OFT is responsible for making markets work well for consumers. We achieve this by promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive.

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